Objective
Enthusiastic and analytical Dock Area Manager at MKE5 skilled in independently running dispatch and leading a team while delivering results daily. Adapts quickly in fast-paced environments and committed to empower, develop, and train peers.
Experience
Amazon MKE5
Kenosha, WI
Oct 2022 - Present
Dock Area Manager
Monitor and analyze DDU data/stats to pinpoint areas of opportunities and solutions of improvement
Cross train teams for more effective performance and planning
Served as an overnight
Facilitate daily calls with Program Managers subjecting DDU data, metrics, performance and action plans to improve areas of opportunities
Manage a team of 6 Ship clerks with responsibility of a large department within a time-critical and fast paced environment.
Delegate tasks to ship clerks to ensure perfect execution during dispatch resulting in good performance and keeping customer promise.
Work with 3rd party carriers to ensure appropriate arrival times, ensure they load correct freight, and understand amazon’s policies and SOPs.
Maintain load level performance tracking for load planning, on-time dock performance, utilization, and misloads.
Amazon MKE5
Kenosha, WI
Nov 2021- Oct 2022
Ship Clerk
Coordinated with transportation teams on driver issues, trailer pool needs, load swaps to protect customer experience.
Comprehensive understanding of shipping requirements, rules and obligations by carrier, destination and package type.
Created daily dispatch plans and communicated plans to all operations team site-wide.
Assisted with updating 5S staging pods and resource allocation.
Amazon MKE5
Kenosha, WI
Nov 2021- Oct 2022
Process Assistant
Provided leadership to a team of 15 associates to ensure perfect execution during Project Golden Elephant.
Ensured successful area performance through tracking, reporting and coaching of associate performance.
Managed cross dock operations to ensure on-time processing.
Education
Gateway Technical College
Racine, WI
Sept 2018-Present
Netwok Specialist
Associates degree, CCNA certification, Comp TIA certification
Indian trail high school & academy
Kenosha, WI
Sept 2014-Jun 2018
High school diploma
Interests
Programming, Cooking, Gaming, Building computers, Racing